Privacy Policy

Last updated:May 11, 2026

This document delineates the principles and procedures governing the handling of your personal information by KeyvaleLuxera. It details the categories of data we gather when you interact with our Service, the rationale behind this collection, and your corresponding rights concerning your data. By engaging with our Service, you acknowledge the data practices described herein.

Interpretation and Definitions

Interpretation

Words with their initial letter capitalized are defined under the specific conditions that follow. These definitions retain the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a personalized access profile established to enable your use of our Service or its components.

  • Affiliate signifies an entity that controls, is controlled by, or is under common control with our Company. "Control" in this context means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to KeyvaleLuxera, based in Australia.

  • Cookies are compact text files stored by your web browser on your computer or mobile device at our instruction, which help in remembering your preferences and settings.

  • Country refers to: Australia.

  • Device means any instrument capable of accessing the Service, such as a computer, a cellphone, or a digital tablet.

  • Personal Data is any information that can be used, either by itself or in conjunction with other data, to identify a living individual.

  • Service refers to the website.

  • Service Provider denotes any natural or legal person who processes data on the Company's behalf. This includes third-party companies or individuals engaged by the Company to facilitate the Service, provide it on our behalf, perform related services, or assist us in analyzing its usage.

  • Usage Data signifies data gathered automatically, generated either by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • website refers to KeyvaleLuxera, accessible from https://keyvaleluxera.it.com.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may request that you furnish us with certain personally identifiable information that can be used to contact or identify you. This information you volunteer to us may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically during your interaction with the Service. This information stream can include details such as your device's Internet Protocol address (e.g., IP address), the specifications of your browser, its version, the sequence of pages you visit on our Service, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies

We employ Cookies and analogous tracking technologies to monitor activity on Our Service and store certain information. The technologies we use may include browser cookies, beacons, and scripts to collect and track information and to improve and analyze Our Service.

We categorize the Cookies we use as follows:

  • Necessary / Essential Cookies: These are critical for the core operation of our Service and cannot be disabled. They support fundamental features like user authentication, account management, and security protocols.
  • Policy / Notice Acceptance Cookies: These cookies identify if users have accepted the use of cookies on the Website, helping us manage user consent.
  • Functionality Cookies: These enable us to remember choices you make when you use the Website, such as your login details or language preference. Their purpose is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following objectives:

  • To operate and sustain our Service: This includes monitoring its usage to ensure stability and performance.
  • To manage Your Account: This involves administering your registration as a user, granting you access to different functionalities available to registered users.
  • To perform a contract: The development, compliance, and undertaking of the purchase contract for products, items, or services You have acquired or of any other contract with Us through the Service.
  • To communicate with You: We may contact you through email, telephone calls, SMS, or other equivalent electronic communication forms regarding updates or informative announcements related to the functionalities, products, or contracted services.
  • To provide you with news and information: We may share general information about other goods, services, and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
  • To manage your requests: To attend to and process the inquiries you direct to us.
  • For data analysis: We may use your information for identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, marketing, and your experience.

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your information with third-party vendors to monitor and analyze the use of our Service and to contact You. These providers are bound by confidentiality obligations.
  • For business transfers: In connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company, Your information may be shared or transferred.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent.

Retention of your personal data

We will hold your Personal Data only for the duration required to fulfill the objectives outlined in this Privacy Policy. Your information will be retained and used to the extent necessary to comply with our legal obligations (for instance, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You possess the right to request the deletion of the Personal Data we have collected about you. Our Service may provide you with the ability to delete certain information about Yourself from within the application. You can also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

In certain circumstances, the Company may be compelled by a valid legal order, such as a subpoena or court directive, to disclose Your Personal Data to public authorities (e.g., a court or a government agency).

Other legal obligations

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Adhere to a legal requirement
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

Security of your personal data

The integrity and confidentiality of your Personal Data are a priority for us. We implement and maintain a range of administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure. Nevertheless, it is crucial to recognize that no transmission over the internet or electronic storage system can be guaranteed to be entirely invulnerable. While we strive to use commercially acceptable means to protect Your information, we cannot promise its absolute security.

Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under this age. If You are a parent or guardian and You become aware that Your child has provided Us with Personal Data, please contact Us immediately. If We discover that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also inform you via email or a prominent notice on Our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: